Did you notice that when inserting non-Telus SIM cards on your phone, it suddenly stops working and asks for a code because the new chip is not compatible? The good news is that the device is not damaged and doesn’t have any technical errors, but the bad news is that your smartphone is carrier-locked to the Telus network.
If you want to learn more about the carrier lock on your mobile device, how it is affecting your user experience, and what the best way to get your code to network unlock Telus, this guide is for you. Keep reading and learn all there is to know about this matter with us and get rid of the restriction on your phone’s cellular bands in a matter of minutes!
Why is my Phone Locked to Telus Mobility?
Carrier-locking smartphones is a very common practice among carriers around the world, but it is not as common in Canada because these companies are not allowed to do this anymore. However, some users who bought their devices before that change, are still dealing with this problem, but don’t really know why Telus SIM-locked their phones.
To answer the question, this specific lock, which restricts the terminal of a device to work exclusively on a single carrier, is used to make sure customers stay in a network after buying a phone. It is no secret that carriers sell smartphones with discounts and promotional prices, and well, their way of getting money out of those deals is by forcing people to use their services for a certain minimal period.
Is it Legal for Telus to Lock my Phone?
A couple of years ago the Canadian government stopped allowing network providers to sell devices with this type of restriction, so neither Telus nor any other carriers (Bell, Rogers, etc.) are allowed to do this anymore. You can rest assured that if you go buy a new smartphone with any Canadian wireless provider, it’ll come fully unlocked, but remember it only applies to Canada because in other countries they still lock phones.
If Telus doesn’t Lock Phones anymore, why is mine Locked?
Well, the fact that they don’t do that anymore doesn’t mean previously locked smartphones can’t continue to be so, so if that’s your case, it’s probably because you bought the device long ago. However, you don’t have anything to be worried about because this restriction is not meant to be permanent, in fact, you can fix your device either directly with the carrier or SafeUnlocks.
How does having a SIM-Locked Telus Phone affect me?
It doesn’t matter if you own an iPhone, a Samsung, or a cell phone of any other brand, having a connectivity restriction on it that only lets you use one network will definitely impact your user experience. Let’s see together the main drawbacks of having a device locked to a carrier, and the main reasons why you need to unlock your Telus as soon as possible.
1. You cannot use new SIM Cards from a Different Provider
Even though you’re the owner of your smartphone and should have the freedom to use it as you want, if your device is carrier-locked, it won’t let you switch to other carriers. In fact, a phone with the network lock doesn’t even let you temporarily try other SIM cards, so it doesn’t matter if it’s an emergency and you need to use another chip for a minute, it won’t work!
2. If your Phone is Locked, it cannot be used Abroad
Want to go for a quick trip abroad and are planning to use a local SIM card there to avoid international roaming charges? Well, that’s not going to be possible if you don’t unlock your phone beforehand because this carrier-lock restriction on the device remains active in other countries.
3. Phones restricted to a Single Carrier have a lower Resell Value
If you ever want to resell and buy a new phone, you’ll definitely need to unlock it first because if not, it’ll not only be harder to resell but it will also be incredibly complicated to sell it for a fair price. People are normally not willing to buy a device that only works with Telus, let alone pay the same amount they would for another one with the same specifications that can be used with any service provider.
How to get a Network Unlock Code directly with Telus
Now that you have a little more background information about carrier-locked phones and know how this restriction can affect you, it’s the moment to explore your unlocking options. The principal and official alternative is to complete the Telus phone unlock process for you to unlock your device directly with them, so let’s see what you’ll need and how to do it.
How can I Unlock my Telus Phone with the Carrier’s Virtual Assistant?
The easiest way to complete the lock removal process directly with the network carrier is by using “TELUS Assist”, which is the virtual assistant that you get when you try to contact them through their official website. To unlock your smartphone using this method, simply click on the assistant button (bottom right corner) and send a message saying “Unlock my Phone” to start the interaction.
Right after that, the automated system will send you a brief explanation about this lock and will give you the option to “Contact an Agent”, so click on that option to talk with a representative. However, keep in mind that you’ll need to meet lots of requirements for them to approve your request (submitting doesn’t mean they’ll approve right away), so if you want to, using SafeUnlocks is also an option.
Unlocking Telus with the Carrier vs. with SafeUnlock
SafeUnlocks‘ online lock removal app is pretty well known in the third-party unlocking market because it offers a safe and effective service, but is it better than contacting Telus’ customer support? Well, in SafeUnlocks, we count on a method that is not exactly better than the carrier’s because they work similarly and are equally effective; in fact, with both options, you receive a code to unlock your phone.
The big difference between both alternatives is that as SafeUnlocks is an external unlocking service, our method is available for all users regardless of whether their request was approved by Telus or not. So, if you already tried to unlock the phone with the carrier but they couldn’t help you (because you haven’t finished paying off your financed device, have a blacklist report, etc.), we definitely can get the job done!
Is it Safe to use a Remote Unlock Service to fix a Telus Phone?
Well, the security and data protection measures vary among unlocking companies, but talking about SafeUnlocks’ online platform, we can assure it is completely safe to use. Our online website is protected through SSL certificates to encrypt all the information you enter, but that’s not all, we also count on a non-invasive and 100% online method!
How to Network Unlock Telus Devices with SafeUnlocks
All you need to do is place your online request via our official website: SafeUnlocks.com, which is where we process all orders using our remote servers. You’ll need to provide certain key details like your name, email, the brand of the device, and its IMEI number, so please make sure to enter the correct information to make the process smooth. Now, after you follow the unlocking instructions given by the system, we’ll take a couple of minutes to create your Telus unlock code, so just wait and use your code as soon as you receive it!